Is this your first crowdfunding project?
It is! Which is both incredibly exciting and terrifying at the exact same time. We’re committed to getting this completed, but we understand the complexities and unexpected nature of a crowdfunding campaign and want to ensure that our expectations and delivery are realistic. We thank you so much for even considering backing our project and if you decide to, please note that you will have direct, transparent updates on the production, editing and delivery of the final zine.
Last updated: September 03, 2025 20:11
How big is the project going to be?
The Devil in the Glass City is a zine that should be around 18 to 36 pages.
Last updated: October 07, 2025 17:36
What is the expected project timeline?
Our adventure is well into production!
We expect to have a digital version of the layout during the first quarter of 2026. From there we expect to go through a diligent editing and proofreading process that we will keep you all informed on. We’re already in negotiations with our selected printing company and as soon as the layouts have been thoroughly reviewed we will send them out to the printer.
Our hope is to get you and your players into the Glass City before the end of 2026.
Obviously this schedule could potentially change, but we will remain as transparent as possible with consistent detailed updates.
Last updated: October 25, 2025 07:42
What about tariffs?
We are planning on printing with a local Company, so tariffs have been accounted for. If you live in a different country and there are unexpected tariffs we will eat those costs to ensure delivery of your goods.
Last updated: October 07, 2025 17:36
Could I get a refund for whatever reason?
Yes! If for whatever reason you need a refund, we’ll be more than happy to oblige.
Last updated: October 25, 2025 07:41
Will you ship to any country?
We have currently calculated our shipping costs for the following: USA, Canada, UK, EU, and Australia. If you’re country is not listed, please reach out to us and we will do everything we can to get your physical tier to you. If for whatever reason we cannot do this we will communicate alternatives to you, including offering a refund.
Last updated: October 25, 2025 07:41
What is this?
The Devil in the Glass City is an adventure site for the game Mausritter. The adventure takes place between the titular Glass City, a giant chandelier that once homed a majestic mouse-sized metropolis and the neighboring town Rafter Heights. This adventure is suitable for level one mice and beyond and can be played as a one-shot, full campaign or introduced into an existing Mausritter campaign.
Last updated: December 28, 2025 14:13
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.